r888 Help Center

Account & Registration

Opening an r888 account takes about two minutes. You need a valid mobile number, a working email address, and to be at least 18 years old. One account per person — r888 does not allow duplicate accounts from the same device or mobile number.

What information do you need to register?

Provide your name (as on your NID), mobile number, email, date of birth, and choose a password. You will not be asked for identity documents at registration — only before your first withdrawal.

Can players from Bangladesh open an account?

Yes. r888 accepts players from Bangladesh. The platform supports bKash, Nagad, Rocket, Upay, and Bank Transfer — the payment options most common for Bangladeshi players.

Logging In & Password Reset

Go to /r888-login/ and enter your registered mobile number or email plus your password. If you are using the r888 app, the same credentials apply — no separate account is needed.

I forgot my password. What do I do?

On the login page, tap "Forgot password?" and enter your registered mobile number. A one-time code is sent via SMS. Enter the code, set a new password, and log in. If the SMS does not arrive within two minutes, contact live chat with your registered email and account name.

My account is locked. How do I unlock it?

Accounts are locked after five failed login attempts within 30 minutes. The lock lifts automatically after 30 minutes. If you believe the account was locked for a different reason, contact support at [email protected].

Deposits

r888 processes deposits through bKash, Nagad, Rocket, Upay, and Bank Transfer. The minimum deposit is ৳450. Funds arrive in your r888 wallet within about 4 minutes for mobile money methods.

Withdrawals & KYC

The minimum withdrawal amount is ৳1,200. The maximum in a single day is ৳200,000 for Starter-tier accounts. Withdrawals to mobile money accounts are processed in about 17 minutes on average.

What documents are needed for KYC?

KYC is required before your first withdrawal. Submit one of the following: National ID Card (NID), Passport, or Driving Licence. The review takes up to 24 hours. Your first withdrawal after KYC approval may take up to 6 hours while the account is fully verified.

How do I request a withdrawal?

• Log in and go to Wallet → Withdraw.
• Select your preferred method (bKash, Nagad, etc.).
• Enter the amount — minimum ৳1,200.
• Confirm with your account PIN.
• Funds arrive within about 17 minutes for mobile money.

Bonuses & Wagering

New players receive a 155% welcome bonus on their first deposit, up to ৳11,000. The wagering requirement is 23× the bonus amount. The bonus is valid for 7 days from the date it is credited.

What other bonuses does r888 offer?

• Reload bonus: 8% on subsequent deposits.
• Daily cashback: 1.7% on net losses, credited the next day.
• Referral bonus: ৳200 for each friend who registers and deposits.

Can I withdraw before meeting wagering?

You can request a withdrawal before completing wagering, but the bonus amount and any winnings attributed to it will be forfeited. Only your original deposited funds (minus any losses) will be released.

Games & Providers

r888 offers slots, live casino tables, fishing games, crash games, and sports betting. Games come from providers including Pragmatic Play, JILI, CQ9, Playtech, Habanero, and FA Chai. The full catalogue has over 3,800 titles.

Are the games fair?

All games use certified random number generators (RNG) from licensed providers. RTP figures are published per game — for example, Honor of Juma (JILI) runs at 97.7% RTP and Muay Thai Champion (Playtech) at 97.4% RTP. You can find the RTP in the game's information panel before you play.

Can I try games before depositing?

Some slots support a demo mode accessible without a deposit. Live casino tables and crash games require a funded account. Demo play does not earn bonuses or real winnings.

r888 App

The r888 Android app (version 3.1.12) is a free download, 32 MB in size, and requires Android 8.0 or later. Download it from /r888-app/. Because it is an APK file distributed outside the Google Play Store, you need to allow "Install from unknown sources" in your Android settings before installing.

Is there an iOS version?

There is currently no dedicated iOS app. iPhone and iPad users can access r888 through the mobile browser at r888.team — the site is fully responsive and works on Safari.

Getting Help

r888 provides 24/7 live chat support. For account-specific issues, email is the most reliable channel — responses typically arrive within 2 hours.

All Questions at a Glance

How do I open an r888 account?

Go to /r888-register/, enter your mobile number, email, date of birth, and choose a password. The whole process takes about two minutes. You must be 18 or older. One account per person — multiple accounts will be merged or closed.

What is the minimum deposit at r888?

The minimum deposit is ৳450. This applies to all payment methods: bKash, Nagad, Rocket, Upay, and Bank Transfer. There is no maximum single deposit limit set by r888, though your mobile wallet provider may have its own daily limits.

How long does a bKash deposit take to reach my r888 wallet?

Most bKash deposits credit within 4 minutes. If your balance has not updated after 10 minutes, check that you used the correct r888 account number and included the transaction reference. Then contact live chat with your bKash transaction ID.

What is the minimum withdrawal amount?

The minimum withdrawal is ৳1,200. The maximum per day for a Starter account is ৳200,000. Higher VIP tiers have larger daily limits — Gold allows up to ৳700,000 per day, and Diamond up to ৳4,600,000 per day.

What documents does r888 need for KYC verification?

Submit one government-issued photo ID: National ID Card (NID), Passport, or Driving Licence. Upload a clear scan or photo to the verification section of your account. The team reviews submissions within 24 hours. KYC is required before your first withdrawal — not before depositing or playing.

How does the 155% welcome bonus work?

Deposit at least ৳450 on your first deposit and opt in to the welcome bonus. r888 adds 155% of that deposit as bonus funds, up to a maximum of ৳11,000. To withdraw bonus-related winnings, wager the bonus amount 23 times within 7 days. For example: a ৳1,000 deposit gives you ৳1,550 in bonus funds, which requires ৳35,650 in wagering before the winnings can be withdrawn.

Can I use the same mobile number for two r888 accounts?

No. Each mobile number and email address can be linked to only one r888 account. Creating duplicate accounts may result in both accounts being suspended and bonuses being forfeited. If you have lost access to your original account, contact support to recover it rather than opening a new one.

How do I install the r888 app on Android?

Visit /r888-app/ on your Android device and tap "Download APK". Before installing, go to Settings → Security → enable "Install from unknown sources" (the exact path depends on your Android version). The app is 32 MB and requires Android 8.0 or later. Installation is free.

My withdrawal has been pending for more than 17 minutes. What should I do?

First-time withdrawals can take up to 6 hours while the KYC check completes. After that, withdrawals to mobile wallets normally finish within 17 minutes. If a non-first withdrawal is still pending after 30 minutes, open a live chat and share your withdrawal reference number. Do not submit a second withdrawal request for the same amount.

What is the daily cashback and how is it calculated?

r888 credits 1.7% cashback on your net losses each day. Net loss means total bets minus total winnings for that calendar day (UTC+06). The cashback is added to your wallet the following day. There is no opt-in required — it applies automatically to all active accounts.

Which cricket and sports betting options are available?

r888 covers international cricket including IPL, BPL, T20 World Cup matches, and ODI series. Football leagues, kabaddi, and other sports are also available. Betting options include match winner, over/under totals, player performance markets, and live in-play betting during matches.

How do I contact r888 if live chat is busy?

Email [email protected] with your account username, a description of the issue, and any relevant transaction IDs or screenshots. The support team operates 24/7 and aims to respond within 2 hours. For urgent account access issues, include your registered mobile number so the team can verify your identity faster.

Is there a referral bonus for inviting friends?

Yes. When a friend registers using your referral link and makes their first qualifying deposit, you receive ৳200 credited to your wallet. There is no cap on the number of friends you can refer, but each referred account must be a genuinely new player — referring duplicate accounts does not earn the bonus.