r888 Privacy Policy

Who Operates r888

r888 (accessible at r888.team) is an online gaming platform serving players in Bangladesh. When you create an account, make a deposit, or contact our support team, you share personal information with us. This Privacy Policy tells you exactly what we collect, why we need it, and what choices you have.

If you have questions after reading this document, email us at [email protected]. Our support team is available 24/7 and will respond within one business day for data-related requests.

Information We Collect

We only collect what we genuinely need to run your account, process payments, and comply with anti-money-laundering requirements. Here is a breakdown:

How We Use Your Information

Every piece of data has a specific purpose. We do not sell your personal information to third parties.

Running your account

Your name, mobile number, and email let us create your account, send deposit confirmations, process withdrawals (minimum ৳1,200), and deliver bonus credits. Without this, we simply cannot operate your account.

Verifying your identity (KYC)

Before processing your first withdrawal, r888 must verify your identity using a National ID Card, passport, or driving licence. This is a legal requirement and protects you against fraudulent use of your account. KYC review takes up to 24 hours. Once approved, withdrawals clear in around 17 minutes.

Preventing fraud and money laundering

Device data and transaction patterns help our risk team flag unusual activity — for example, multiple accounts from one device or suspicious deposit cycles. This protects every player on the platform.

Improving the platform

Anonymised usage data tells us which games players enjoy most, how the r888 app performs on different Android versions (we support Android 8.0 and above), and where the checkout flow could be faster. This data cannot be linked back to you individually.

Marketing and promotions

If you opt in during registration, we send bonus alerts and cricket-season offers by SMS or email. You can unsubscribe at any time by replying STOP to any SMS or clicking the unsubscribe link in any email.

When We Share Data

r888 shares your data only in these specific situations:

• Payment processors: bKash, Nagad, Rocket, Upay, and bank partners receive only the transaction details they need to complete a transfer.
• Identity verification providers: When you submit KYC documents, a licensed verification service checks them against official records. Documents are encrypted in transit.
• Game providers: Pragmatic Play, JILI, Playtech, CQ9, Habanero, and FA Chai receive a pseudonymous player ID and bet data to run game sessions. They do not receive your name or contact details.
• Legal obligations: If a court order or regulatory authority in Bangladesh requires disclosure, we comply. We will notify you unless legally prohibited from doing so.
• Business transfers: If r888 is acquired or merges with another entity, your data moves with the business. We will give you advance notice and explain your options.

We never sell, rent, or trade your personal data to advertisers or data brokers.

How Long We Keep Records

We keep your data for as long as your account is active and for a period afterwards to meet legal obligations.

When a retention period ends, data is securely deleted or anonymised so it can no longer be linked to you.

Your Rights as a Player

You have clear rights over your personal data. Submit any request to [email protected] with the subject line "Data Request". We respond within 30 days.

• Access: Request a copy of all data r888 holds about you.
• Correction: Ask us to fix inaccurate details — for example, a misspelled name or outdated mobile number.
• Deletion: Request erasure of your data. We will delete what we legally can; some records must be kept for the retention periods listed above.
• Restriction: Ask us to pause processing while a correction or objection is reviewed.
• Portability: Receive your data in a structured, machine-readable format (CSV or JSON).
• Withdraw marketing consent: Opt out of promotional messages at any time without affecting your account access.

Cookies and Tracking

r888 uses cookies and similar technologies to keep your session active, remember your preferences, and measure site performance. We do not run third-party advertising trackers.

Strictly necessary cookies

These keep you logged in, store your language preference, and protect the site against CSRF attacks. You cannot opt out of these while using the platform.

Analytics cookies

Anonymised data about page views and load times helps us improve the r888 app and website. You can opt out through your browser settings or by emailing us.

Your browser controls

All major browsers let you view, block, or delete cookies. Disabling strictly necessary cookies will log you out of your r888 account. For step-by-step browser instructions, search "[browser name] manage cookies" in any search engine.

Security Measures

Protecting your account and financial data is a core part of how r888 operates — not an afterthought.

• TLS encryption: All data in transit between your device and r888 servers uses TLS 1.2 or higher.
• At-rest encryption: Sensitive fields (passwords, document images) are encrypted in our database.
• Access controls: Only staff who need your data to do their job can view it. Access is logged.
• Two-factor authentication: We recommend enabling 2FA in your account settings for an extra layer of protection.
• Breach response: If a data breach occurs and your information is affected, we will notify you within 72 hours and explain what to do.

On your end: use a strong, unique password for your r888 account. Never share your login credentials with anyone, including people claiming to be r888 staff.

Players Under 18

r888 is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If a minor has registered using false details, a parent or guardian should contact us immediately at [email protected]. We will close the account and delete associated personal data as quickly as possible.

During KYC, we verify date of birth against official documents. Any account found to belong to a minor is closed without payout of funds.

Updates to This Policy

We may revise this Privacy Policy when our services change, regulations update, or we add new payment methods. When we make a material change, we will:

• Update the "Last updated" date at the top of this page.
• Send a notification to your registered email or mobile number at least 7 days before the change takes effect.
• Display a notice on the r888 login page for 14 days after any significant revision.

Continuing to use r888 after the effective date means you accept the updated policy. If you disagree with a change, you can close your account by contacting support before the change takes effect.

Get in Touch

If you have any question about how r888 handles your data — or want to exercise a right listed above — reach out through any of these channels:

For data deletion requests, include your registered mobile number and the type of request in the subject line. We confirm receipt within 24 hours and complete the request within 30 days.